Accessibility & Inclusivity

For those that need a little extra help to ensure their visit goes smoothly, we provide a variety of alternative routes and experiences. The more we know in advance of your visit, the more we can help, so do call us in advance to inform us of any special requirements you may have.

How can we help?

Parking for visitors with a blue badge is on the lawn side of the car park. If needed you may also drop off at the front entrance of the castle before returning to park in a disabled bay. 

One manual wheelchair is available from the main Visitor Entrance for use free of charge, but please do phone us to book in advance of your visit. Mobility scooters may be brought into the house and the grounds - to be kept at a walking pace speed and not cause any inconvenience or danger to other visitors.

All principal entrances and exits are accessible by wheelchair (some require a ramp so please ask at the main door or call in advance).  The main collections are all sited on the ground floor and are easily accessible for wheelchair users.

Access to the first floor rooms are by staircase only, the steps are wide and there is a hand rail. There is currently no wheelchair access or lift facility. However descriptions, images and information on these rooms can be found in the housekeepers room.

Throughout the Castle rooms you will find seats and resting points at frequent intervals. If you would like to attend one of our talks but don’t feel you can stand for the full time please speak to a member of staff so they can assist you.

Around the grounds the route mostly consists of grass paths, fine gravel and tarmac. There is an area of larger gravel to the side of the Castle but it is next to a wide strip of grass that may be easier for wheelchair access. 

We welcome families who have children with SEN, the castle has interactive discovery boxes to help bring the collections to life offering a sensory experience alongside the exhibits. We will also begin considering BSL tours and sensory tours in the future. Please contact us for more information if this is of interest.

Only registered assistance dogs are permitted access to the house. All other dogs can be walked in the grounds and are welcome in the courtyard tea room. Dogs must be kept on leads at all times for the comfort of all of our visitors. 

 

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Opening Hours

CASTLE, COLLECTIONS & TEA ROOM

The Castle, Tea Room and Gift Shop Opening Hours

Sunday, Monday, Tuesday and Wednesday 11am-5pm (last entry 4:15pm)

Sunday 31st March - Wednesday 30th October

GROUNDS AND LAKE

Open daily 7am - 6.30pm except when closed for private functions

Fishing available

 

 

WEDDINGS, FILM SHOOTS AND PRIVATE BOOKINGS ENQUIRIES
Monday - Friday, 9am - 5pm